Make your business case actionable. Learn how customer culture links to your business performance and benefits all employees.
Develop your customer-centric culture skills. Learn how to make progress towards a truly customer-centric company approach to doing business.
Combining presentations, hands-on exercises, group discussions, and individual reflection make the learning fun and practical.
Learn from and share with an online community of practitioners facing the same challenges. Only open to those who become certified.
It will help you strategically position your role in the business as a trusted advisor to senior leadership.
You will gain access to the world's leading experts in customer culture to guide and coach you.
This course is based on the award winning book, “The Customer Culture Imperative “. It is designed for leaders at all levels of an organization responsible for creating the culture necessary to deliver great customer experiences.
This course is based on the award winning book, “The Customer Culture Imperative “. Inside you will find 12 short videos from the world’s leading expert on customer centric culture, Dr Linden R Brown.
An interview with Dr. Linden Brown on how to create customer-centric cultures.Â
customer-centric culture foundation & certification course
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MarketCulture Strategies, Inc.
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MarketCulture.Academy is the professional education branch of MarketCulture Strategies, Inc.